Building a passion-driven agency built on trust, quality, and connection
What began as a one-woman freelancing journey in 2018 has grown into a trusted network of skilled professionals supporting businesses worldwide.
Nica Nuesca
Founder & Lead Virtual Assistant
Meet Monica, Our Founder
With a proven track record of excellence and a 100% job success rate, Monica has been delivering exceptional virtual assistance services since 2018. Her expertise spans across multiple industries, from customer service and business development to financial services and administrative support.
Monica's commitment to quality and her ability to go above and beyond has earned her the trust of clients worldwide, making her the natural choice to lead VAult's mission of connecting businesses with top-tier virtual talent.
"Monica is an excellent team member and I am always happy to hire her for extra customer service and data projects for our company."
Her diverse experience across virtual administration, customer service, and specialized industry support has given her unique insights into what businesses truly need from their virtual assistants.
What Our Clients Say
Don't just take our word for it. See what our satisfied clients have to say about working with Monica and the VAult team.
"Monica is an excellent team member and I am always happy to hire her for extra customer service and data projects for our company. Monica has been an excellent addition to our Customer Service Team. She has done an excellent job with calling our clients and helping us stay in touch on a more regular basis."
T. Richardson
President & Founder, Advisornet Canada
"Monica is excellent in her role. She goes above and beyond to fulfill the task on hand. She is an absolute gem to work with and an awesome team player."
G. Brown
CEO, Podcast G. Pro Singapore Asia
"Thanks so much for the support and keep your head high and keep driving Monica you're a very hard worker and super smart you have a lot going for you."
M. Mason
Co-Owner, RCL Mechanical HVAC & Plumbing, Mass, USA
"Thanks for all you do for Brower! You are an amazing part of our team!!"
D. Bays
GM, Brower M. HVAC California, USA
"I just wanted to drop you a note and thank you for all the hard work you have done on the tasks in nutshell. I sat down with Duane and you following up on those and getting it up and going is really helping out. Wanted you to know that you are doing awesome keeping pendings on track. Your efforts are seen and appreciated. Monica you are just plain flat out awesome thank you so much."
C. Walker
Marketing & CS Manager, BMI HVAC California, USA
"Good evening Monica. Great notes that information dramatically helps the consultant. Thank you and good job."
D. Knickerbocker
President, BMI HVAC California, USA
"Monica has grown immensely in the short time she's been with our Call Center Team.She's truly become a tremendous asset we can all depend on. She amazes me daily with how patient and kind she is, and her willingness to learn is remarkable. Monica is one of the sweetest people I know, and I believe her insecurities are holding her back from being the best she can be. With more confidence, there's no limit to what she can achieve"
Cynthia Forrest
Marketing & CS Manage, BMI HVAC California, USA
Meet Our Top Talents
Our carefully selected team of skilled professionals brings diverse expertise across multiple industries and specializations.
NICA
Multi-Specialty Virtual Assistant
Specialties
JOHNREY
Technical Support & Operations Specialist
Specialties
ELYEDHIA
Social Media & Customer Service Expert
Specialties
JOSEPHINE
Real Estate & Telecom Specialist
Specialties
ENGR. HUSSEIN
Development Team
Specialties
JEROME
Healthcare & Operations Specialist
Specialties
TEIA LEE
Financial Services Specialist
Specialties
KIM
Finance & Telecom Specialist
Specialties
HANA
Content & Operations Manager
Specialties
ATHENA
Sales Representative Operations Supervisor
Specialties
How It All Began
Monica began freelancing in 2018, and over the years, she was fortunate to receive a steady stream of client opportunities. As demand grew beyond what she could handle alone, she started referring clients to trusted former colleagues—skilled professionals she had worked with in the corporate world.
Those referrals led to incredible outcomes: happy clients and empowered freelancers starting meaningful remote careers. That experience inspired Monica to take the next step—building a small but capable Virtual Assistant agency.
Today, we support businesses across diverse industries with scalable, professional, and budget-friendly virtual assistance that truly feels like an extension of your in-house team.
Our Specialized Services
We support a wide range of tasks across multiple industries, connecting you with the right talent for your specific needs.
Serving Clients Worldwide
We proudly serve global clients across multiple continents, offering scalable support that's tailored, professional, and budget-friendly—no matter where your business is located.
Our Mission
To deliver high-quality, long-term VA support that feels like an extension of your in-house team—without compromising on service or values.
Whether you're a startup looking for extra hands or an established business wanting to streamline operations, we can match you with the right talent for your needs.
Green Means Go — Let's Get Things Done
Ready to unlock the power of virtual support? Join thousands of businesses that trust VAult for their most important tasks.